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‎11-04-2020 07:04 AM

HP Recommended

Yes it is less. My SSD will be here tomorrow and if I run into any issues I'll definitely be reaching out. Thank you! 

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‎11-06-2020 06:31 AM

HP Recommended

Good morning... I installed my new hard drive and cloned it but the system won't boot.  I've attached a picture

20201106_082446.jpg

 

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‎11-06-2020 09:01 AM

HP Recommended

Good morning... I installed my new hard drive and cloned it but the system won't boot.  I've attached a picture

20201106_082446.jpg

 

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‎11-06-2020 09:59 AM

HP Recommended

That is why I suggest a clean install. A lot of people have this issue. 

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‎11-06-2020 10:02 AM

HP Recommended

So what do I need to do? 

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‎11-06-2020 01:09 PM

HP Recommended

You need a computer with internet access and a 16 gb thumb drive. Use the HP Cloud Recovery app. It will make a bootable usb drive you can use to put Windows 10 with all the right drivers onto the new SSD.

 

https://support.hp.com/us-en/document/c06162205

 

Remove the hard drive and have just the SSD in the laptop. After you have made the usb thumb drive, boot from it and put the original software onto the SSD and it will boot up and run. You can then put the hard drive back in. 

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‎11-06-2020 08:23 PM

HP Recommended

Hello, I'm still having trouble booting from the usb

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‎11-07-2020 05:24 AM

HP Recommended

What are you doing? Tap F9 as you power up from being completely off

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‎11-07-2020 05:28 AM

HP Recommended

Hey! I'm all set now... there was a problem with the file on the USB so I had to download it again but everything is working fine... thank you so much! 

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‎11-07-2020 05:45 AM

HP Recommended

Very nice. This is a long thread with lots of info so you may want to accept as solution, making it easier to get to from search engines when others have similar issues. 

1 person found this reply helpful
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