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‎10-27-2021 06:45 PM

HP Recommended
Product: Intel pentium silver
Operating System: Microsoft Windows 10 (64-bit)

Hello!

My computer decided to update about 2 weeks ago. The screen said that it was a HP BIOS update and asked I wanted to install Windows 11. Well, I read slow so before I could choose, it timed our and began the update. The problem is, now I have no idea what is going on with my computer.  It will turn on and off, but the screen will not show anything but a light... no words, no pictures,  nothing. Hass anyone else experienced this issue?  Please help if you can!

Category:
1 REPLY 1

‎11-04-2021 02:03 PM

HP Recommended

Hi@Key1122,

 

Welcome to the HP Support Community!

 

Please contact Microsoft windows 11, might be a compatible issue.

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Have a great day! 

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