Hp Envy 13 ba0010na rubber strip ripped off

[dav4ng]

I have had this laptop for less than 3 months and rubber strips have already fallen off i havent used this laptop on any hard surface so dont see how it has managed to fall of but i would like an replacement paying a little over £1,000 and its already having issues is not great can anyone help me on the product code or how to get a replacement 

[The_Fossette]

@dav4ng

I reviewed your post and I understand that the rubber feet on the computer fell off and you are looking for a replacement.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact support and they will assist you with the available service options for your computer.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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