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Hello, I’m looking for some help please. I need to replace my laptop’s upper case, the Hp Envy 17-ae Upper Case Palmrest Backlit Keyboard Cover Replacement. Does HP sell that part? I found it on eBay but for over $500? 😳😮😩 Or are there any other websites I can find it cheaper? Thank you in advance. 

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Hi @SueNYY2 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

These requests are best addressed over the phone with our dedicated support team for your region. 

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

I am an HP Employee.
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