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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Replacement part numbers:
(17) Battery: 9-cell, 100-Wh, 3.0-Ah, Li-ion battery 672412-001 6-cell, 62-Wh, 2.8-Ah, Li-ion battery 671731-001 6-cell, 47-Wh, 2.2-Ah, Li-ion battery 699468-001
Post back with any more questions. Above is a compatible battery that will be fine given the age of your laptop. Please accept as solution if this is the answer you needed.
HP Recommended
Replacement part numbers:
(17) Battery: 9-cell, 100-Wh, 3.0-Ah, Li-ion battery 672412-001 6-cell, 62-Wh, 2.8-Ah, Li-ion battery 671731-001 6-cell, 47-Wh, 2.2-Ah, Li-ion battery 699468-001
Post back with any more questions. Above is a compatible battery that will be fine given the age of your laptop. Please accept as solution if this is the answer you needed.
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