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‎10-26-2020 02:26 AM

HP Recommended
Product: Hp Envy Dv6-7391el
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone, I have a hp notebook with i7-3630QM processor. I would like to upgrade to the i7-3940XM or i7-3840QM processor.
The motherboard is the 18B8 model with HM77 chipset and F.2E bios.

Could you tell me if these two processors are both compatible? Thanks a lot

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-30-2020 04:57 AM

HP Recommended

@Berzh

 

Yes, it should work with the motherboard. However, HP doesn't recommend downgrading or upgrading the processor on the computer. You can do it at your own risk.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

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4 REPLIES 4

‎10-28-2020 04:33 AM

HP Recommended

Anyone know something?

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‎10-29-2020 11:26 AM

HP Recommended

@Berzh

 

I reviewed your post and I understand that you want to know whether the i7-3940XM or i7-3840QM processor supported on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

As per the service guide for your computer looks like both the processors you have mentioned are not tested.

 

Refer to page 38 from the below service guide for the tested processor on the computer.

 

http://h10032.www1.hp.com/ctg/Manual/c03591281

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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‎10-29-2020 12:13 PM

HP Recommended

Thank you very much for your reply.

I watched the guide you sent me and the I7-3840QM processor is listed as component 703266-001
So does it mean that is compatible?

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‎10-30-2020 04:57 AM

HP Recommended

@Berzh

 

Yes, it should work with the motherboard. However, HP doesn't recommend downgrading or upgrading the processor on the computer. You can do it at your own risk.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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