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Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Setting up a new user worked. I went to task manager and the CPU usage is under 5%. What do you recommend next? I want to use my original account and setup. 

HP Recommended

Thank you. I set up a new account and deleted my old account. My computer is back to normal.

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