• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Envy M7 Notebook
Microsoft Windows 10 (64-bit)

I have a HP Envy M7 Notebook Computer. I am having a problem with the battery that will no longer hold a charge for more than an half hour. I am seeking a replacement. I cannot find this a replacement battery on the HP parts finder.

According to the owner’s manual this computer can use the following batteries:

849315-856 3-cell 61whr t.36 Whr Li-ion

849314-856 3-cell 41whr,3.63 whr Li-ion

This is an internal battery and requires the computer to be taken apart to put in the new battery

I prefer the high capacity battery, if possible.

I am asking if someone knows where I can locate one of these batteries of if the part number changed or if there is a compatible battery that will work.

Thanks

7 REPLIES 7
HP Recommended

@jcoleman

 

We need to know what exactly your HP Envy M7 Notebook is.  Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

Regards.
  

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

I'm having the same problem.  1.5 years after I bought and now out of warranty by 6 months.  Battery is bad according to the battery testing process.  I have an HP Envy M7 Notebook.  S/N  5CG62612HN   Product W2K86UA#ABA  

Can't find what battery I need to get from the HP store.  Can someone provide what it is I need.  

My battery bar code is 6FRJKN2GW252KJ

So confusing

HP Recommended

I have the same one,(W2K86UA#ABA) Did you find a solution?

HP Recommended

Yes, I convinced HP to send me a new battery, even though it is not a customer replacement part.  They wanted me to ship it all back to them.  But they finally sent me a new battery and I replaced it myself.  It was simple.  

Battery Bar Code:  6FRJKN2GW252KJ

Battery Part number: 849315-856

3-cell, 61-WHr, 5.36-WHr, Li-ion

Part number: 849314-856

3-cell, 41-WHr, 3.63-WHr, Li-ion

Both will work perfectly with your computer.

HP Recommended

I need Help with a immediate replacement for HP ENVY m7 Notebook,  PART 849314-856 ASSY BATTERY 41WH 3.63, 

A HP sales agent confirmed part was in stock on 10/18 charged my Amex almost $100.00. I keep getting the run around by HP, there is no such battery in stock when I was assured it would ship in a few days. Yesterday an email advised notice they may have the Part a month later on November  15th 2018.? This is not even certain. HP never should have charged me for a battery that does NOT exists anywhere. My laptop is shutting off, and useless. How can HP sell laptops without any batteries available. 

I have tried for two weeks to find a battery no one sells. Digusted with HP 


@jcoleman wrote:

I have a HP Envy M7 Notebook Computer. I am having a problem with the battery that will no longer hold a charge for more than an half hour. I am seeking a replacement. I cannot find this a replacement battery on the HP parts finder.

According to the owner’s manual this computer can use the following batteries:

849315-856 3-cell 61whr t.36 Whr Li-ion

849314-856 3-cell 41whr,3.63 whr Li-ion

This is an internal battery and requires the computer to be taken apart to put in the new battery

I prefer the high capacity battery, if possible.

I am asking if someone knows where I can locate one of these batteries of if the part number changed or if there is a compatible battery that will work.

Thanks



@jcoleman wrote:

I have a HP Envy M7 Notebook Computer. I am having a problem with the battery that will no longer hold a charge for more than an half hour. I am seeking a replacement. I cannot find this a replacement battery on the HP parts finder.

According to the owner’s manual this computer can use the following batteries:

849315-856 3-cell 61whr t.36 Whr Li-ion

849314-856 3-cell 41whr,3.63 whr Li-ion

This is an internal battery and requires the computer to be taken apart to put in the new battery

I prefer the high capacity battery, if possible.

I am asking if someone knows where I can locate one of these batteries of if the part number changed or if there is a compatible battery that will work.

Thanks


 

HP Recommended

Same problem with the same battery. Going looking for one now.

HP Recommended

Links below are exactly what I needed. Be sure to remove the rubber strip on the back to expose screws that aren't visible. Shipped same day and arrived next day. Back in business!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.