-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Hp Envy X360 loud fan noise

Create an account on the HP Community to personalize your profile and ask a question
07-30-2021
02:32 PM
- last edited on
07-30-2021
02:38 PM
by
RodrigoB
Hello!
I have a HP Envy X360 Convertible 15M laptop.
The fan spins to loud at the same high speed all the time.
I tried go to bios and disable fan always on.
I tried to put cool sense to off.
I tried to install this little program to control the fan:
Nothing helped and in the fan controlprogram I saw that fan was running at 67% all the time.
I turned the computer off, took out the charger and took away backcover, unscrewed the battery.
So with the battery out and no charger I pushed the powerbutton for 40 seconds and then released.
Then took out the connector to the fan from the motherboard and put it back.
Then I screwed battery and backcover back.
Now it is working 🙂
Seems like some kind of hung up that needed this reset.
Solved! Go to Solution.
Accepted Solutions
08-02-2021 01:40 PM
I solved it by:
I turned the computer off, took out the charger and took away backcover, unscrewed the battery.
So with the battery out and no charger I pushed the powerbutton for 40 seconds and then released.
Then took out the connector to the fan from the motherboard and put it back.
Then I screwed battery and backcover back.
Now it is working and the fan acts normally.
Seems like some kind of hung up that needed this reset.
08-02-2021 12:37 PM
Hi@D0nnie, Welcome to the HP Support Community!
As I understand you want to control fan speed and making a loud noise,
No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
Did you know that the fan is system-managed and cannot be changed manually?
Does the computer shut down due to overheating?
Have you recently made any changes to the computer before the issue started?
Have you tried to update the drivers and the Bios?
If you didn't, I'm afraid that's how the HP device is designed, making changes to fan speed may cause overclocking or over-throttling causing hardware malfunctions within the device and hence is not recommended or supported by HP.
If your device is overheating, please remember the below information:
NOTE: Generally, when temperatures inside the case rise above 35 degrees Celsius (95 degrees Fahrenheit), the risk of damaging important internal components increases greatly.
Also, to avoid CPU damage, we do not recommend throttling or overclocking the CPU, I recommend you refrain from using high-performance games on this laptop as it's not built for the same.
I would suggest you refer to the support documents as this will help you in resolving the issue.
Let's start off by updating the Bios, Chipset, and graphics card drivers on your PC from our HP support website, using this link.
Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.
Refer to this link to know how to use HP support assistant.
HP Notebook PCs - Fan is Noisy and Spins Constantly, PC is Warmer than Normal
Updating your Notebook computer BIOS
Keeping notebook air vents clear and clean
Increasing the efficiency of the notebook to reduce heat
Using Windows Task Manager to identify corrupt processes
Selecting power save settings to shut off your computer when it is not in use
HP Notebook PCs - Reducing Heat Inside the Laptop to Prevent Overheating
The best way to do that is by using the HP Guided Troubleshooter:
Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
08-02-2021 01:40 PM
I solved it by:
I turned the computer off, took out the charger and took away backcover, unscrewed the battery.
So with the battery out and no charger I pushed the powerbutton for 40 seconds and then released.
Then took out the connector to the fan from the motherboard and put it back.
Then I screwed battery and backcover back.
Now it is working and the fan acts normally.
Seems like some kind of hung up that needed this reset.