• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎05-11-2023 02:08 PM

HP Recommended
Product: HP ENVY x360 Laptop - 13-ay0754ng
Operating System: Microsoft Windows 10 (64-bit)

Hello, I saw a post from the user mdol224. He reported that the hinge in his right corner just popped up while he was doing nothing.

It was the same with me, im a Student and during the lession it broked. Since the hinge was loose, the screen got also a crack and now i can only use the right side of the screen. Since this is a manufactury flaw I found out after my research, since many people have these problems: What is the best course of action in this case? Could you please help? A friendly HP employee named Kumar0307 helped the user. The thread is from 07-08-2022. Thank you for your help.

 

Regards

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.