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HP Recommended
HP Notebook - 15-da0074tx
Microsoft Windows 11

I purchased my Laptop Battery 4 months ago. But now I am facing lots of problems.

 

1.My Laptop Battery drains very fast even when my computer is shut down.

2. My laptop health is very bad

 

actually Capacity: 3420 mah,
design capacity : 28875 mWh,
full charge capacity : 25918 mWh

 

photo of my laptop battery and battery health report : laptop battery back sidelaptop battery back sidelaptop battery front sidelaptop battery front sidebattery report 1battery report 1battery report 2battery report 2

1 REPLY 1
HP Recommended

Hi @Rityendusom 

 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Hope this helps! Keep me posted for further assistance.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571 

HP Support

.
Sneha_01- HP support
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