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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Hp Omen 15 Thunderbolt 3 charging

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04-14-2020 05:46 AM
Hello everyone,
I have a question with regard to the thunderbolt 3 port on an Omen 15 dc0005ng. I know that hp specifies that the thunderbolt port on this machine is not suitable for charging the laptop - however, aren't all thunderbolt 3 devices per design able to receive a charge? I know that this notebook requires a lot of power and can't be powered or charged when it's computing heavy workloads, but what about light office work or standby? In these situations the power draw shouldn't exceed thunderbolt 3's 100W capabilities, really.
I guess what I am asking is: has anyone tried connecting their thunderbolt 3 capable Omen laptops to a USBC charger or 45 - 60W powerbank? Is it safe to try this myself without damaging the laptop?
Thanks for the help,
David
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Accepted Solutions
04-18-2020 08:37 AM
It is not possible because you need to have a charging board/circuit to supply power from the USB C port to the computer.
If you try connecting a USB C charger to the computer, it may not damage the computer as it will not take charge of the port. However, it is not recommended to do so.
There is no advanced features in the BIOS to enable or disable this as it is not related to software.
I hope that answers your question.
Cheers!
The_Fossette
I am an HP Employee
04-17-2020 05:19 PM
I reviewed your post and I understand that you want to know whether the thunderbolt port on your computer can be used for charging the laptop.
Don’t worry, I assure you I will try my best to get this sorted.
I would like to inform you that the thunderbolt port on your computer doesn’t support charging the battery or powering up the laptop. You can give it a shot at your own discretion.
I hope that answers your question and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
04-18-2020 02:07 AM
Ha! I know that I am legally allowed to destroy my own laptop, my question was about the likelihood of damaging my machine if I try that.
Could you please tell me if that feature is disabled by HP in the BIOS (if yes, please contact me with details how to enable the advanced BIOS), or if it is simply a matter of "It's possible, but not really feasible" because the Omen machines need so much power.
Either way - if you can answer none of the above questions maybe you can tell me (yes or no answer) if I will damage my laptop if I try for myself.
Thank you for your help,
David
04-18-2020 08:37 AM
It is not possible because you need to have a charging board/circuit to supply power from the USB C port to the computer.
If you try connecting a USB C charger to the computer, it may not damage the computer as it will not take charge of the port. However, it is not recommended to do so.
There is no advanced features in the BIOS to enable or disable this as it is not related to software.
I hope that answers your question.
Cheers!
The_Fossette
I am an HP Employee