Hp Pavilion 15 Gaming laptop battery timing

[SardarR]

Hi there

So, I own an Hp Pavilion Gaming 15 DK1056wm and I am having battery issue with it. I have recently purchased it and it is still in warranty. However, I have concerns about its battery timing, which hardly lasts 3 hours. Though I run a few battery-consuming software on it as I am into video animation work but still I guess I am missing something. ( I use a software called Videoscribe for animation, not something pretty heavy such as Cinema 4d or anything like that)  Anyone here has an idea on what should be the ideal battery timing of my system and is hardly a 3-hour battery timing okay for a brand new laptop? 

[Echo_Lake]

@SardarR

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help,
I appreciate your efforts to try and resolve the issue. Firstly, perform Windows Update and HP Support Assistant:  

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

1. To open HP Support Assistant, double-click the HP Support Assistant icon .
2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
3. Click Check for updates and messages to scan for new updates.
4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
5. Click the update name for a description, version number, and file size.
6. Select the box next to any updates you want to install, and then click Download and install.

And, also run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

Refer to the article: HP Notebook PCs - Battery does not power notebook or hold a charge By the end of the article you will be able to fix the issue.
 

Learn how to get the most service and life from your HP notebook battery by following these industry-wide suggested best practices.

Click here: https://support.hp.com/in-en/document/c01297640 (refer to Battery care practices) 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[SardarR]

Firstly, I never asked for how to install the updates on my pc/laptop, as I am well aware of that process and my system is loaded with latest updates. I simply asked for an estimated battery timing of HP Pavilion 15 Gaming Laptop, because the laptop I got hardly two months back would only last for 2.45/3 hours at mixed usage, let alone gaming on it. And you guys have mentioned on your website that its battery should last at least 6 hours on normal/mixed usage. However, I am pretty concerned that my device is not up to the mark when it comes to battery timing. 

If this is what it offers the maximum, then what's the point of spending my hard earned money on it?

[Echo_Lake]

@SardarR

Thank you for posting back. 

Updating the system drivers will fix most of the software driver glitches. 

Let's use Support Assistant to check and calibrate the battery, follow the instructions in this section.

1. In Windows, search for and open HP Support Assistant.

   If the app is not installed on your computer, go to the HP Support Assistant website to download the latest version.

2. Select the My devices tab, and then select your PC from the device list.

3. Click the Troubleshooting and fixes tab, and then select Battery Check.

4. Wait while the battery check completes. HP Battery Check displays the results.

Keep me posted!