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HP Recommended
pavilion 15 cs 1022 nl

Hi all!
I have a pavilion 15-cs1022nl with a problem.

After some hours of being turned off, when i try to turn it on, led on power button blinks slowly 6 times and nothing appens. if i open the laptop, unplug battery, wait, and replug it, it start up just fine. After the good start up i can use it flawless. I can shut it down and turn it on anytime i want but if i leave it turned off after a few hours the problem is back. I searched online and i found out that maybe it's a cmos / RTC battery problem. 
Where do i find the cmos / RTC battery on the motherboard? Any suggestion?

1 REPLY 1
HP Recommended

@LoSgu

 


Welcome to HP Support Community


I would like to help

 

I suggest you update the BIOS and Chipset driver

 

You can download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.