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- Hp Pavilion 15-cs1022nl cmos / RTC battery problem

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07-15-2021 02:38 AM - edited 07-15-2021 10:05 AM
Hi all!
I have a pavilion 15-cs1022nl with a problem.
After some hours of being turned off, when i try to turn it on, led on power button blinks slowly 6 times and nothing appens. if i open the laptop, unplug battery, wait, and replug it, it start up just fine. After the good start up i can use it flawless. I can shut it down and turn it on anytime i want but if i leave it turned off after a few hours the problem is back. I searched online and i found out that maybe it's a cmos / RTC battery problem.
Where do i find the cmos / RTC battery on the motherboard? Any suggestion?
07-18-2021 07:00 AM
Welcome to HP Support Community
I would like to help
I suggest you update the BIOS and Chipset driver
You can download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...
HPSA will automatically search for all the latest drivers for your Notebook
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Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
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Click Check for updates and messages to scan for new updates.
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Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
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Click the update name for a description, version number, and file size.
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Select the box next to any updates you want to install, and then click Download and install
Keep me posted how it goes
Thank you and have a wonderful day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee