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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
HP Recommended
Welcome to the HP Community --
This series supports the Fingerprint sensor as an optional feature.
Open
Pages 14-15
Other pages -- search the document for "fingerprint"
=-=-=-=-=-=-=-=-=-=-=-=-=
Device Manager --
Biometric devices - Fingerprint sensor
and / or
Cameras Windows > Camera type
------------------------------------
Fingerprint reader
Depending on the model, the fingerprint sensor might be integrated into the top cover / keyboard area. Check your system’s user manual.
NOTE
If your system does not have a fingerprint sensor and the option is available for your model series, the sensor can be purchased and installed.
Device Manager > Biometric devices > Fingerprint sensor (if listed)
------------------------------------
Webcam / Camera
Windows Hello facial recognition requires an IR type camera.
Device Manager > Cameras > Check camera type
Example - Device Manager - Biometric devices - Fingerprint sensor / Cameras
Next,
===========================
Fingerprint Sensor - Driver
If the fingerprint sensor is detected in the Device Manager,
Search for the Driver
Software and drivers for HP ProBook 4540s Notebook PC
Operating System / version = Windows / Windows 10
Open Category Driver-Keyboard, Mouse and Input Devices
Open Driver webpage >> Synaptics (Validity) Fingerprint Sensor Driver
HP Device Home Page - References and Resources
Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair
Open
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
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