Hp Spectre non-hp battery error

[MohammadSamiee]

Hi,

I Bought My laptop about 5 months ago, 

today it comes to black screen and I turned off it hardly (with keeping power button for 10s) after that

when I turn it on there was an CMOS Checksum error and after restart a non-hp battery detected error occurred and shows every booting up

there is not battery changing before and this error appears for first time today and keep showing

what can I do ?

[Echo_Lake]

@MohammadSamiee

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

• 1. Go to Start, search for Device Manager, and open this result.
• 2. Expand batteries.
• 3. Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Follow the prompts.
• 4. Shut down the computer. 
• 5. Disconnect the charger.
• 6. Remove the battery.
• 7. Hold down the power button for 1 minute.
• 8. Insert the battery only.
• 9. Attempt to turn the battery on.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Pseudopod]

I had the same problem. Apart from the fact that the Spectre battery isn't removable, I followed these instructions and it seems to have fixed the issue. Thanks!

[Echo_Lake]

@Pseudopod

Thank you for posting back. 

Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Have a great day!

[Pseudopod]

Spoke too soon. Issue has returned and this time the fix does not work 😞