Hp Spectre x360 15t-eb000

[ch4rri5]

Went to plug computer into wall and instantly sparked as well as smoked out of port. Luckily I was right next to it and was able to unplug immediately. I see this is a common issues with these notebooks. Does this always require a motherboard replacement? Has anyone had luck with HP owning up to a potentially dangerous situation that could have had a far worst impact than my PC being unusable? Always used HP and still have my envy running from over 8 years ago seems out of character. Any insight to potentially getting this thing back and running would be great!

[A_Gayathri]

Hi @Ch4rri5,

Welcome to the HP Support Community

I understand you are facing an issue with your Hp Spectre x360 15t-eb000.Not to worry I will help you to get a resolution to resolve the issue.

We apologize for the unpleasant experience you had. I am so sorry to see this I hope it did not harm anyone or any things all are safe please take care

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