-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Hp Victus 16 S0021NT Ryzen 7 7840HS cpu temp high

Create an account on the HP Community to personalize your profile and ask a question
12-22-2023 11:38 AM
I bought a victus 16 with ryzen 7 7840 cpu, 512 gb ssd and nvidia 4050.
I am satisfied with its general performance, but when connecting to YouTube, Netflix, etc. only via Chrome, the device gets too hot and the fan immediately activates. Even when I'm not playing videos but browsing in Chrome, it still rises and falls.
However, today I noticed that this happens more while the device is charging. When it is not charging, it is around 43 degrees, but when I put it on charge, it is between 60-70 degrees and that is why the fan speeds up, the temperature drops, but it gets hot again and the fan works again. This creates an uncomfortable situation for me.
Is this kind of heating normal? Is the problem caused by the processor?
Not Charging;
Not Charging
Charging;
Chargin
12-23-2023 07:10 AM
I solved it by trial and error, but the problem was in Chrome, yes😄
So let me try to explain by numbering in the image below;
I closed Chrome directly in the section that says 1, but it crashed and exited momentarily.
I waited for a while and when it didn't get better, I saw Chrome in the task manager again. When I looked at the small icons, the icon was still there, I right-clicked on that section and unchecked the Allow Chrome to run in the background and suddenly the decrease in section number 2 occurred.
I waited like this for a while in the section labeled 3, and after it stabilized, I opened Chrome again in the section labeled 4. It rose momentarily and slowly fell back to normal levels and it works smoothly as stated in the section 5.