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- Hp ab214tx keeps shutting down

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09-02-2017 03:43 PM
My HP laptop is about 1.5 years old and is out of warranty. My laptop suddenly shuts down with a single beep sound (the same sound you get when you force shut down with the power button). This happens within 5-10 minutes after the laptop boots. I ran the system diagnostics test and got the following error:
Testing Drive: 1
Hard Drive SMART Check : PASSED
Hard Drive Short DST Check : FAILED
FAILURE ID : 6CV7N4-81U8PM-MFPWMF-60VQ03
PRODUCT ID : N8L63PA#ACJ
Hard Drive 1 - Primary HDD Bay*
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Accepted Solutions
09-02-2017 05:34 PM
The hard drive must be replaced. Great job running the diagnostics, that shows you are thinking through the issue.
You have a 1 TB 5400 rpm drive and the Service Manual is here:
Hard drive replacement on p. 49 but pay close attention to how to get the back cover off.
You could upgrade to a solid state drive in lieu of the slow 5400 rpm drive or even just a 7200 rpm spin speed drive like this:
Post back if you need any more help. If you have Windows 10 it is very easy to get a free install disk and reload it. You need no Key Code.
If this is "the Answer" please click "Accept as Solution" to help others find it.
09-02-2017 05:34 PM
The hard drive must be replaced. Great job running the diagnostics, that shows you are thinking through the issue.
You have a 1 TB 5400 rpm drive and the Service Manual is here:
Hard drive replacement on p. 49 but pay close attention to how to get the back cover off.
You could upgrade to a solid state drive in lieu of the slow 5400 rpm drive or even just a 7200 rpm spin speed drive like this:
Post back if you need any more help. If you have Windows 10 it is very easy to get a free install disk and reload it. You need no Key Code.
If this is "the Answer" please click "Accept as Solution" to help others find it.