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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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‎05-20-2020 05:39 AM

HP Recommended
  • 20200520_141319.jpg

Hi,

This massage appears on the start up. Do i have to replace the battery.. Thank you.

3 people had the same question
3 REPLIES 3

‎05-20-2020 05:45 AM

HP Recommended

Hi,

Yes you need to replace the battery. If you provide the Model number of the notebook we can see the part number of the battery you need.

You can also just use the notebook without battery on ac adapter.

 

Hope it helps,

David

 

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‎05-20-2020 06:01 AM

HP Recommended

Hey, 

I tried to do that but then machine started to restart again and again repeatedly. I had to long press the power button to shut the machine.

Thank you.

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‎05-20-2020 06:24 AM

HP Recommended

Are you using the original charger which came with machine?

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