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HP ENVY Laptop - 15-ep0035cl
Microsoft Windows 11

Apologies the drop down menu did not list this latest laptop I got.

This is HP Envy Laptop 16-h0111nr. 12700H, Intel Arc A370M. I upgraded it to 64GB DDR5.

I already reset Windows 11 and still I get frequent BSOD Driver Power State Failure. I have noticed mostly after using the GPU intensively in Premiere and preeced by the touchpad and touchscreen becoming unresponsive. 

Any help appreciated? reallly frustrated about this one week old laptop. 

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