Hp envy laptop issue

[Deepak_envy_lap]

Hi ,

This is regarding my hp laptop which I bought two year ago

Since the next day I purchased it I start to facing audio driver issue which was a intermittent issue

So the sales person diagnosed it at that time sound issue not persist then I came to mumbai it due to my work pressure i tool this sound issue lightly ,

After after one year laptop display stopped working so , through onsite support I got it replaced ,and as well as i also got the speaker replaced

After two months again display hing issue occurred 

Again I got is replaced

Now again after 4 months my battery become and laptop is running very slow on power 

So since the day I have purchased this unit I am continuously facing issues 

It is laptop of worth 1 lakh 

I am not getting a proper support.

I want it to be escalate this to the higher level 

I want a new laptop unit in replacement ,as I am continuously facing atleast one issue since I have purchased this unit , or i want my battery should get replaced free of cost 

Please support 

Regards 

Deepak kumar

[Raj_05]

Hi @Deepak_envy_lap,

Welcome to the HP support community.

Please help us with your HP unit serial number and Case ID (f any) or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Alden4

HP Support