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‎05-02-2022 10:49 AM

HP Recommended
Product: HP ENVY x360 - 15m-bq021dx
Operating System: Microsoft Windows 10 (64-bit)

My HP envy x360 has the screen splitting at the left hinge.

I have attached a photo. Is there any thing that can be done to rectify this?

 

3B90A507-8641-49A2-BA40-3C5EE5D1561B.jpeg

 

Category:
1 REPLY 1

‎05-03-2022 05:46 AM

HP Recommended

Hi@CamString,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Hinge issues with the HP Envy X360 Notebook. I apologize for the Inconvenience.

 

It is a hardware issue on the PC. As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. HP provides repair or service options for out of warranty products as well. Hence I encourage you to contact HP support for all warranty service options.

 

Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Click on this link - https://support.hp.com/us-en/contact-hp 

 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

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