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I Have Printer Ink Tank 319 and got error this last several days .

 

 

 

When i tried to print , only half paper get in and

 

Got "!" mark inside the 0 number and blinking _ above 3 colours sign , and blinking lamp .

 

Already try to reset with power hold and press X 3 times then colour copy 8 times, machines running like printing , paper also get in but nothing print on paper .

 

 

 

already try release power plug on printer and electricity sources but still same .

 

clean the cartridge still same

 

inks still have more than enough .

 

 

 

already try HP Doctor software but still not diagnosed .

 

Try to clean catridge from HP Assistant in HP Printer Folder but nothing happen i pressed it .

 

 

 

need solution ...

 

Thank you in advance

1 REPLY 1
HP Recommended

Hi @23na__-- 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

That sounds incredibly frustrating, especially after trying so many troubleshooting steps! Let's go through some additional solutions to get your HP Ink Tank 319 working properly.

 

Step-by-Step Troubleshooting for HP Ink Tank 319 Printing Issues

Step 1: Check for Paper Jams

  • Open the printer and inspect the paper feed rollers for any stuck paper.
  • If you see any torn pieces, gently remove them.
  • Try printing again.

Step 2: Reset the Printer

  • Turn off the printer and unplug it from the power source.
  • Wait 60 seconds, then plug it back in and turn it on.
  • Try printing a test page.

Step 3: Clean the Printhead

  • Open the printer and remove the ink cartridges.
  • Use a lint-free cloth slightly dampened with distilled water to clean the printhead contacts.
  • Let them dry completely before reinserting.

Step 4: Perform a Deep Cleaning Cycle

  • On the printer’s control panel, navigate to Settings > Maintenance > Deep Cleaning.
  • Run the cleaning cycle and try printing again.

Step 5: Update Printer Firmware

  • Visit HP’s firmware update page and install the latest updates for your printer.
  • Restart the printer after updating.

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee

If you find the information provided useful or solves your concerns, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
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