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‎12-05-2019 02:55 PM

HP Recommended
Product: 15-ay101nv
Operating System: Microsoft Windows 10 (64-bit)

Hello, my customer's laptop has problem with it's keyboard. A cup of coffee did the job. The result is a a lot of non-working keys.  I want to replace the keyboard, but I am afraid that it is built in the palmrest. Is it true or can I remove just the keyboard?

1 REPLY 1

‎12-09-2019 03:12 PM

HP Recommended

@Panagiotis3
Thank you for posting on the HP Support Community.

 

After reading your post, I did go through the Product specifications of your product and found that you have Full-size island-style keyboard with an integrated numeric keypad installed on the PC. See the below keyboard replacement options:
Click here: http://h10032.www1.hp.com/ctg/Manual/c06189775 to know more about replacing the keyboard ( refer to Illustrated parts catalog: Computer major components 31 )

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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