• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

It says bios recovery files are deleted Or corrupted. 

I searched YouTube and did the windows + b and power but nothing works. Don't have another pc to download the files. Help me 

.. 

1 REPLY 1
HP Recommended

@Gawiiiiûe, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
I understand you're facing a BIOS corruption issue on your HP laptop, and the usual Windows + B recovery method isn't working. Since you don't have access to another PC, here are a few steps and alternatives you can try:

Try the Built-in BIOS Recovery Again

Sometimes timing is key. Try this again carefully:

  1. Turn off the laptop completely.
  2. Plug in the charger.
  3. Press and hold Windows + B (or Windows + V on some models).
  4. While holding the keys, press and hold the Power button for 2-3 seconds, then release the power button but keep holding the Windows + B/V keys for another 10 seconds.
  5. If successful, the screen may stay black for a while, then the BIOS recovery screen should appear.

If this still doesn’t work, proceed to the next step.

 

Use HP Cloud Recovery Tool (If You Can Borrow a PC or Use a Library/Internet Café)

If you can temporarily access any Windows PC, you can create a recovery USB:

Follow this official HP guide: HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support
 

You’ll need:

  • A 32GB or larger USB flash drive
  • Your HP product ID (found on the bottom of your laptop or under the battery)

This tool will download the correct recovery image and BIOS files for your laptop.

 

If you truly have no access to another PC, please visit the nearest HP authorized service center, the service team will check and assist you. 
Kindly follow this link to locate the nearest HP service center: HP® Service Center Locator - India | HP® Support
(Select the country from the dropdown menu and enter the city name or pincode) 

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.