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‎08-06-2021 01:01 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello,

Its been few years i own a HP pavilion laptop. But since last few months some weird thing is happening. While using laptop, Help button is automatically getting pressed and after closing that Help popup, other buttons works weird. For ex: pressing key B will open timer and so on. To fix this issue I temporarily lock my laptop and turn it on and then everything works fine. Recently I am experiencing this quite often which is affecting my work. I tried reinstalling keyboard drivers. But still problem persists. Can someone please help me. 
Thank you!

Category:
1 REPLY 1

‎08-10-2021 07:00 AM

HP Recommended

@Jayesh97

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Did you make any changes to the settings of your PC prior to the issue?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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