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- Hp laptop power button not turning on but it is still chargi...

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07-15-2024 07:30 AM
I put the Hp laptop for 'update and shut down' option after doing my work. Then, I listened short beep sound for twice or thrice. Now from the morning the laptop is not turning on after pressing the power button. Still, it is charging. I tried to turn it on for many times but it failed. My laptop battery is not removable. Please help me. I have some urgent assignment and tests but I cannot on my laptop. Please help
07-16-2024 09:00 AM
Hi @Moumita188,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
Could you please elaborate in detail?
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.