Hp laptop white light flashes continuously.

[h1avar]

I have an Hp x360 15-u499nr laptop with a continuous white blinking power light. The laptop does turn on. The light flashes with just the battery and if I disconnect the battery and just use the power cord it still flashes and with both connected it still does. I have updated the bios and tried a hard reset with battery unplugged and power cord unplugged and holding down the power button for 60 seconds. I can't think of what else to try....

[Raj2111]

Hi @h1avar 

Welcome to the HP Support Community. 

I understand that you are facing an issue with your computer, I am glad to assist you today.

I'd like to help!

Follow these steps and see if that makes any difference. 

POWER DRAIN:

Please disconnect all the devices and cables connected to your computer including the power cable and then press and hold the power button for about 20 seconds and connect the power cable back again and try to power on the computer.

CBR:

Press windows key and then followed by the key "B" this time and then the power button for around 3-4 seconds, then release the power button and continue to hold windows+B for 3-4 seconds more.

If it does not work, then it could be a hardware issue. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

-Regards,

Raj