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- Re: Hp notebook 15 ba083sa has defective keyboard
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12-13-2019 03:28 PM
The notebook has a defective keyboard including G ,H, backspace and other keys Maybe due to a wine spill.
There is no recognisable name on the keyboard panel ( like Pavilion etc) only 15 ba 083 sa and Z3G58AE#ABU the latter number is printed on a long thin black and white tape on the bottom of the notebookon button and the touch plate and the
The keyboard is mounted behind a surface plate which conatins the two lonnmerical keyboard g keys. The surface that contains the keyboard is pierced with square holes to allow the keyboard and numerical keyboard to be inserted from below.
It is the first thing to be built into the notebook and the last to be removed.
Hence my query ; what is the correct replacement part number or how can I find it without removing the guts of the notebook
Solved! Go to Solution.
Accepted Solutions
12-16-2019 01:33 PM
@Eastmont
Thank you for posting on the HP Support Community.
After reading your post, I did go through the Product specifications of your product and found that you have Full-size island-style keyboard with an integrated numeric keypad installed on the PC.
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
12-16-2019 01:33 PM
@Eastmont
Thank you for posting on the HP Support Community.
After reading your post, I did go through the Product specifications of your product and found that you have Full-size island-style keyboard with an integrated numeric keypad installed on the PC.
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
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