-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
After five years of service, I am not surprised that the battery has reached the end of its service life.
The original battery needs to be replaced with a new HP battery. Only use batteries with the HP part number. Generic compatible batteries may produce unsatisfactory results.
The Maintenance & Service guide for your laptop. See chapter 3, page 21, item 19
https://h10032.www1.hp.com/ctg/Manual/c06248419.pdf
It is best practice to use original HP batteries for best results.
Description and HP Part number
4-cell 68 Whr L32654-005
Here is an online vendor in India
https://laptopgallery.co.in/product/hp-l77034-005-bn03xl-original-laptop-notebook-battery/
Other online vendors
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
HP Recommended
After five years of service, I am not surprised that the battery has reached the end of its service life.
The original battery needs to be replaced with a new HP battery. Only use batteries with the HP part number. Generic compatible batteries may produce unsatisfactory results.
The Maintenance & Service guide for your laptop. See chapter 3, page 21, item 19
https://h10032.www1.hp.com/ctg/Manual/c06248419.pdf
It is best practice to use original HP batteries for best results.
Description and HP Part number
4-cell 68 Whr L32654-005
Here is an online vendor in India
https://laptopgallery.co.in/product/hp-l77034-005-bn03xl-original-laptop-notebook-battery/
Other online vendors
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community