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HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 IDS Base Model

Hello, ive been having issues with the fans of my laptop for about some months now at first i thought it wasnt that serious but it has weird grinding issues and i often experience serious fps drops. I was wondering the part number for new fans i could buy to replace my current ones?

3 REPLIES 3
HP Recommended

Hi @hiki3 

I would like to help, but I will need the product number of your laptop so I will be able to get your laptop's specific configuration.

 

When logged into Windows, hold down the Windows key and tap the R key once.
That will open the Windows run dialogue

Type msinfo32  into the search box in the task bar and press enter.

 

That will invoke the system information app. It will appear with a list of information about your laptop.


The ninth line in the list  is your laptop's  SKU / HP product number. Post it in your next reply in your thread.

The System SKU/Product ID will enable us to determine the hardware configuration of your notebook.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Hello and thank you, the product number is 2P6A7AV.

HP Recommended

Hi.

 

2P6A7AV is the base model product number. It does not help me determine your laptop's specific hardware configuration.

 

What I need is the product name and number from the system information dialogue.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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