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HP Recommended
HP Pavilion Notebook - 15-p214dx
Microsoft Windows 10 (64-bit)

Hi!!

My laptop heats too much. When I have my CPU at 50% load it shows a temperature above 70 and when it is at 100% load it goes up to 98 Celcius. when the system is idle it is above 40 Celcius. and the wifi disconnects from time to time due to this heating issue. My laptop is about 6 years and till now I haven't done any hardware upgrade.  Is it time to change to a new laptop or do u have any solution for this? i tried with a cooling pad but it's the same. I used open hardware monitor and cinebench to take the results Can please send a quick reply.

 

Thank you have a great day.

1 REPLY 1
HP Recommended

Hi@Navida,

 

Welcome to the HP Support Community!

 

Request you the following list describes some causes of excessive heat & Blue Screen issue 

  • Dust inside the laptop.  
  • A new component, such as a hard drive, is added. The extra component causes the power supply to work harder and generate more heat. Extra heat also radiates off the new component and adds to the temperature inside the case.  
  • Over time, some cooling fans might slow down and wear out, as the laptop is getting hot, depending on the usage of the laptop.  
  • High ambient room temperature.  

Step 1: Removing dust and lint by cleaning vents  

Step 2: Ensuring proper space for ventilation  

Step 3: Updating the BIOS  ( Make sure Power adaptor connected to notebook )

Step 4: Using HP CoolSense technology  

Step  5: Update the Windows 

Step  6:Update Drivers from HP Support Assistance 

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Have a great day! 

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