-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
2
1
0
HP Recommended
2
1
0
HP Recommended
I was very much confused as have not found the exact explanation of which type of SSD is supported by this laptop. Finally, i opened it by myself.
m.2 NVMe PCIe SSD WD green 250gb is working very fine for me. It has a single cut. One empty slot is there for this SSD. My lappy performance increased incredibly. Previous HDD read/write speed was 100mb/s and it increased to 1600mb/s. No freezing problem, can open 10 apps simultaneously , start in 10 secs now. i will recommend everyone who have this series laptop. Your laptop will be 3 years ahead.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community