Hp victus 15 not charging or powering on

[waldentj]

My hp victus is just over a year old, just went out of warranty and it all of a sudden stopped charging. i bought a new OE charger, and it is still not charging. i was going to remove the battery, but its a sealed unit. what else can i try or do? i need the pc, it has years of photos and videos saved on it and i cannot lose them.

[erico]

If you are still able to use the laptop with the power adapter, but not the battery, it is likely that the battery is no longer usable.

Replace it with a new genuine HP battery.

Use the HP part number that is appropriate for the graphics solution that your laptop has.

From the Maintenance & Service guide for your laptop model series

Description                                                                                                                                                                HP Part number

4 cell, 70 Whr for use in models with GeForce RTX 3050 or 3050 Ti graphics                                      M39179-005
3 cell, 52 Whr for use in models with GeForce GTX 1650 and GeForce RX 6500M graphics             L84394-005

[waldentj]

no, i get 3 blinks when i press the power button. never had any issues with the laptop no battery or charging. until this.