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Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Victus by HP 15.6 inch Gaming Laptop 15-fb1000 (7Y8M8AV)
Microsoft Windows 11

My hp victus is just over a year old, just went out of warranty and it all of a sudden stopped charging. i bought a new OE charger, and it is still not charging. i was going to remove the battery, but its a sealed unit. what else can i try or do? i need the pc, it has years of photos and videos saved on it and i cannot lose them.

2 REPLIES 2
HP Recommended

If you are still able to use the laptop with the power adapter, but not the battery, it is likely that the battery is no longer usable.

 

Replace it with a new genuine HP battery.

Use the HP part number that is appropriate for the graphics solution that your laptop has.

 

From the Maintenance & Service guide for your laptop model series

 

 

Description                                                                                                                                                                HP Part number

4 cell, 70 Whr for use in models with GeForce RTX 3050 or 3050 Ti graphics                                      M39179-005
3 cell, 52 Whr for use in models with GeForce GTX 1650 and GeForce RX 6500M graphics             L84394-005



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HP Recommended

no, i get 3 blinks when i press the power button. never had any issues with the laptop no battery or charging. until this.

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