Hp x360 (2in1) hinge defect

[Yeju]

Everything is fine after purchase it for two years.(factory warranty ends in january 23)  But, few months ago, I find it "hard" to open my laptop.  There is some grinding noise as well as the bottom-left corner of the screen popping out when I apply force to open it.  I realized this could be a serious manufacturing defect as I always take good care of my laptop and never drop it for once.  The information I gather online shows this could be the useless glue inside the hinge.  So, my question is how do I get this fix.  What is the approximate price to repair?

[sandytechy20]

@Yeju

Welcome to the HP support community.

I understand that you are getting hinge issues with the notebook, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers