-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- I Have Issue With My Hp Omen 15 Keyboard Keys!!

Create an account on the HP Community to personalize your profile and ask a question
09-24-2019 02:33 PM
My Omen 15 Ax-001ne Keyboard Keys (k, j, l, f, d, ., Enter) not working I Also Update Keyboard Driver. But Not Working Please Give Me link Where I can Buy Keyboard For my Omen 15 in Pakistan Delivery Item.
Reply Me Fast.
09-27-2019 02:11 PM
@BinyaminSheikh Welcome to HP Community!
You may order the replacement parts on the HP Parts Store, use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.
Before you conclude its a hardware issue, I recommend the below steps:
- Clean the keyboard with compressed air (blow compressed air in the gaps between keys). This removes some lint and dust.
- Shut down the laptop, remove the battery and cable for a moment, press and hold the start button for 60 seconds
- Replace the battery, restart the notebook,
- if the issue persists, change the keyboard layout and check if it works: Click here for steps.
- Also, run a hardware test to identify any issues with the keyboard: Click here for details (Interactive test) under component tests - keyboard.
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.