I am facing battery issue

[Sandeep38]

 

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[Dragon-Fur]

@Sandeep38 

The failure messages indicate the battery should be replaced.  

Product introduced mid 2016

Product Homepage  HP Notebook - 15-ay020tu

The battery part number and easy replacement procedure is shown in the Service Guide:

 HP Notebook PC (Intel) * Models: 15-ay000 - 15-ay099 HP 250 G5 Notebook PC HP 256 G5 Notebook PC - ...

Chapter 5 - Removal and replacement procedures for Customer Self-Repair parts - Page 47

Battery - Page 48

Description                                                              Spare part number
4-cell, 41-Whr, 2.8-Ah Li-ion battery               807957-001
3-cell, 31-Whr, 2.8-Ah Li-ion battery                807956-001

Example

Part Surfer results for your region and part number 807957-001

NOTE:  I cannot verify or guarantee the results - I live in a different region.

About PartSurfer

PartSurfer might be able to tell you exactly which parts came with your computer.

For best results, use the Serial Number (do NOT post that here on the Community) to search for your device.

 Open PartSurfer

• Select your Country
• Search for your computer / printer / device
• Need Help?  Tab Self help > find and open the User Guide and FAQ

How to use PartSurfer:

• Select your region / country - PartSurfer must know your general location
• Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
• HINT: To see a system-specific list, replace the Product Number with your device Serial Number
• Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
• N/A means the part is not carried / offered for purchase by HP.

Parts marked as available for purchase might be available from:  HP Parts Store

OR

Use your search engine to find the part number at your favorite online store.

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