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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
HP Recommended
This is a sign of possible problems with your hard drive. We need to have you run a diagnostic test on it.
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HP Recommended
HP Recommended
First thing is to identify the issue. Hardware or software? Turn the computer off, as you boot up tap esc then F2 for diagnostics. Run a test on the hard drive and report results back. Then we can move into fix mode.
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