I am getting Hard disk error , ErrorCode = 303 . Need help to resolve this issue.

[mkrishna9093]

Hi Team,

I am getting Hard disk error, when i run the diagnostic test. i am getting below error code and error details. 

And also my system is too slow.  Do i need to replace my hard disk ?? with out replacing the hard disk any

reosolutions please ??

please find the my product details below.

My product name:  HP Pavilion 14 Notebook PC

product number : J3Z65PA#ACJ

Error Details: 

TestVersion = 1.2.0.0 TestId = 53a826d5-9440-4b66-8cab-bf8a44956a7e Instance = Storage 1: HGST HTS541010A9E680 StartTime = 2021-06-06T12:50:57 ExecutionDuration = 00:00:16 Result = ExecutionFailed ErrorCode = 303 FailureId = 60ABJX-000ALV-MFPV7G-60U913 ================================================== ShortDST failed: HGST HTS541010A9E680, JA1000CRHGTVZM The previous self-test completed having the read element of the test failed (0x7).

Thanks Team,

Mkrishna.

[Huffer]

Yes the hard drive needs replacement. Post back if you want to get into details. 

[mkrishna9093]

Thanks Huffer for your reply .

Can you please let me know what type of Hard disk

Do i need to purchase , for this note book model number??  Any help please ??

[Huffer]

2,5 inch SATA hard drive or SSD ultraslim or 7mm thick. 

https://www.amazon.in/ADATA-Ultimate-SU650-120GB-ASU650SS-120GT-R/dp/B07HCCWWWF/ref=sr_1_11_sspa?dch...

OR

https://www.amazon.in/Seagate-Barracuda-Laptop-5400rpm-ST500LM030/dp/B01M0AAA6X/ref=sr_1_5?crid=1VVP...

[mkrishna9093]

Huffer,

These are the high speed Hard disk drives ?? Any suggestions pelase ??

[Huffer]

Get the solid state drive or one like it. 2.5 inch SATA SSD. Lots of them available on amazon india. Speed is 3 or 4 times faster than a spinning mechanical hard drive. An SSD is a drop-in replacement. No special treatment needed. Just place it where the hard drive is now and you can clone your system to it or do a clean install of Windows 10. We can help with that if you need it. 

[Bronco74]

HP Pavilion x360 Convertible 14-dh1xxx.  Product ID - 183C88C9-8CC4-4AB0-B91E-915B722CD486.  Will this work - 

Western Digital 500GB WD Blue 3D NAND Internal PC SSD - SATA III 6 Gb/s, 2.5"/7mm, Up to 560 MB/s - WDS500G2B0A

If not, can you give me suggestions both SSD and the mechanical type.   My warranty just expired on 6/2/2021, it's had problems for a couple months,  and I didn't identify specific problem until this am.   Thank you so much for any help!!

[Bronco74]

FAILURE ID for above post is - QAG4W0-A4TALW-GXGG3G-60X703.   

[Huffer]

Yes the WD Blue SSD will work fine. 

[Bronco74]

Thanks, and also, will these work - 

Crucial P5 500GB 3D NAND NVMe Internal SSD, up to 3400MB/s - CT500P5SSD8 XPG S40G 512GB RGB 3D NAND PCIe Gen3x4 NVMe 1.3 M.2 2280 Internal SSD (AS40G-512GT-C)

XPG S40G 512GB RGB 3D NAND PCIe Gen3x4 NVMe 1.3 M.2 2280 Internal SSD (AS40G-512GT-C)

The one I mentioned in an earlier post will take too long to get.  Thanks again!!