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‎02-06-2024 03:44 PM

HP Recommended

Hi! I am looking to upgrade my 16gb RAM to 32gb, or maximum possible, with the following Laptop. Is this possible?

 

HP Laptop 17-by4xxx

Product number : 568B7UA#ABA

Processor name : 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz

 

Thank you

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-06-2024 04:10 PM

HP Recommended

Hi:

 

HP only has the service manual for the older 17-by0xxx model series on your notebook's user guides page.

 

HP Laptop PC 17-by4000 (18B36AV) - Setup and User Guides | HP® Support

 

According to chapter 1 of that manual, your notebook supports 2 x 8 GB of memory.

 

If you want to install 2 x 16 GB of memory, you can run this command to see if that would be possible:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

The Crucial memory report for the model series indicates that it will support 2 x 32 GB of memory.

 

HP - Compaq HP 17-by4000 | Memory RAM & SSD Upgrades | Crucial.com

 

 

View solution in original post

2 people found this reply helpful
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3 REPLIES 3

‎02-06-2024 04:10 PM

HP Recommended

Hi:

 

HP only has the service manual for the older 17-by0xxx model series on your notebook's user guides page.

 

HP Laptop PC 17-by4000 (18B36AV) - Setup and User Guides | HP® Support

 

According to chapter 1 of that manual, your notebook supports 2 x 8 GB of memory.

 

If you want to install 2 x 16 GB of memory, you can run this command to see if that would be possible:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

The Crucial memory report for the model series indicates that it will support 2 x 32 GB of memory.

 

HP - Compaq HP 17-by4000 | Memory RAM & SSD Upgrades | Crucial.com

 

 

2 people found this reply helpful
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‎02-06-2024 04:54 PM

HP Recommended

Thank you, Paul. This is very helpful and much appreciated.  

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‎02-06-2024 04:55 PM

HP Recommended

You're very welcome, Paul.

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