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06-30-2025 08:11 AM - edited 06-30-2025 08:12 AM
Welcome to the HP English Community --
The solution is to enter the license key.
Microsoft 365 / all Microsoft Office products are licensed and controlled by Microsoft.
We can help to the extent of providing information to help you understand your options.
The short version:
When you first used your Office software, it should / would have been registered with Microsoft.
Contact Microsoft for help with your Office Products. Be prepared to prove device / license ownership.
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