I am not getting my money back, Even the order is cancelled by hp.

[SheikhImraan]

Hi ,

I have placed an order for my laptop spare parts with this is refrence id #101300005456687 on Aug 27, 2024.
but this order was not delevered to me and i got reply from hp service centre that parts are not available and they have also told your money will be back within
3 weeks.
But still I dint get my money back.

Whenever i am connecting with customer help desk, they keep telling please wait you will get your money back.

kindly please help me resolve this.

[Raj_05]

Hi @SheikhImraan,

Welcome to the HP Support Community

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support 

[SheikhImraan]

Hi ,

I have reached out over customer care number so many time. but every time your team keep saying  please wait.

and i am waiting from last two months but not getting my query resolved.