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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- I am unable to update my hp bios update and other update and...

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06-24-2025 08:31 AM
@Fakrul123, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Based on your message and the HP Support Assistant screen, here's a step-by-step guide to help resolve the issue with the missing BIOS update and other updates not applying:
Manually Check for BIOS Updates
Sometimes BIOS updates may not appear in HP Support Assistant due to version mismatches or system conditions.
- Visit the official HP Drivers & Software page: Official HP® Support
- Enter your HP PC model number or let the site auto-detect your device.
- Under BIOS, check if a newer version is available than the one currently installed.
- If available, download and install it manually.
Check BIOS Version Installed
To confirm if the BIOS update was already applied:
- Press Windows + R, type msinfo32, and press Enter.
- Look for BIOS Version/Date.
- Compare it with the latest version listed on the HP support site.
Clear HP Support Assistant Cache (Optional)
If updates are stuck or not showing:
- Open HP Support Assistant.
- Go to Settings > Health Analysis > Clear Cache.
- Restart the app and check for updates again.
Additional Notes
- The message "No longer applicable" for the Realtek Bluetooth driver means your system likely already has a newer or incompatible version, so it's safe to ignore.
- Ensure Windows 11 is fully updated via Settings > Windows Update before retrying HP updates.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support