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05-20-2020 04:21 PM
The laptop I bought has a r5 3500u with a built in Vega 8 (APU). So instead of having dedicated video ram, the system ram (2667mhz) DDR4 is used.(processor is limiting it to 2400) But I have a blank ram bank, so the ram is not running in duel channel which is effectively cutting the memory bandwidth in half. Can anyone give me a link to a good 2nd stick of ram? 8gb DDR4 SDRAM. I see a few on Walmart and bestbuy but I want to make sure it will work together and fit the ram slot.
Thank you in advance.
05-20-2020 04:24 PM
Next to buying from HP Parts Store, Crucial technologies is your best option for additional memory.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
05-20-2020 04:29 PM
how can I tell the form factor of the ram? is all DDR4 sdram the same shape? Sorry if its a silly question I've been working on desktops for about 10 years but never got the nerve to open a laptop. trying to make this as painless as possible.