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HP Recommended

HP pavilion 15 gaming laptop

1 REPLY 1
HP Recommended

@shivam419, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding SSD Issues! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

Check SSD Compatibility: Make sure the SSD you installed is compatible with your HP Pavilion 15 gaming laptop series model.

Verify Installation: Ensure that the SSD is properly installed in the laptop. Check connections and make sure it is secure.

BIOS Settings: Access the BIOS and check if the SSD is recognized by the system. If not, you might need to enable or configure the SSD settings in the BIOS.

Drivers and Firmware: Sometimes, SSDs might require specific drivers or firmware updates. Make sure you have the latest drivers and firmware installed for both your SSD and laptop.

Test the SSD: If possible, try testing the SSD in another laptop or PC to ensure that the SSD itself is functioning properly.

Use Diagnostic Tools: HP provides various diagnostic tools to check the health of hardware components. Use the HP Support Assistant to run diagnostics and identify any potential issues.

System Restore: If the issues began after a system change, consider restoring your system to an earlier point when the SSD was functioning correctly.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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