I broke the fan connector

[Eryani]

I broke the fan connector,i mean the connector wich is on the bored, i was trying to unplug the fan and the whole connector was removed from the board.any idea how to solve it?

[sandytechy20]

@Eryani

Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you are the Fan connector is broken. I would like to help you resolve this issue.

I would personally suggest you contact our HP phone support for further assistance. If your product is Out of warranty then remember to choose the paid options to get the tech support number.

They might have multiple options to help you on this.

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

They will be happy to assist you immediately.

Keep me posted for any other assistance,

Cheers

[iomare]

Hi,

I guess it depends how it is broken. Is the connector damaged. Did it come off the board cleanly. Can it be soldered back on again? Maybe you can post a couple of pictures. 

I would take it to local shop where they repair smartphones and see if they can put the connector back on the motherboard. 

Let me know,

David

[Eryani]

[content removed] 

Here are some pictures.

[iomare · Accepted solution]

Hi,

From the pictures it looks like it can be soldered back on. The trace seems slightly damaged, however repairable. As I said before, try taking to local shop where they repair smartphones (because they are usually used to soldering Micro USB ports etc.. back on to motherboards) and see if they will solder the socket back on to motherboard.

Hope it helps,

David

[Eryani]

What about the tiny blue lines? They are damaged,is it a problem or just soldering the pins will be fine?

Thanks a lot for your help.