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I can not use the video card 535dx as its memory is 512 MB, instead of 2GB

hp 15bw018ur
Microsoft Windows 10 (64-bit)

I would like to start by saying that I studied the forum and tried all the methods I have set up power and turbo boost mode, I configured the driver and have tried a lot of them and was looking for a more powerful combination of programs. As a result, the result is still terrible, a video card with 2GB of memory physically can not cry from simple games and graphics programs for which there is enough graphics card in the processor, I ask you for help and if I have something wrong installed I will be glad to know what to do, in the task Manager this card is available 512 mb and is used no more than 384. Also found an interesting note. I bought a laptop in the store in the Russian Federation 01.03.19, but before the end of the 12 month warranty remained a month, what about it?

HP Support Agent
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Flag Post
HP Recommended

I can not use the video card 535dx as its memory is 512 MB, instead of 2GB



Welcome to the HP Support Community!


I recommend you install HP support assistant and install all the updates and check if it helps.


Here is how it is done.

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

  6. Perform any other update management actions as needed.

    • Postpone an update: Click Remind me, and then select a time preference.

    • Delete an available update: Click the Delete icon  to remove the update from the list and record it in the action log.

    • Review updates status: Click Action log below the list to view installed, postponed, or deleted updates.

Let me know how it goes and you have a great day!


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



I am an HP Employee

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