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‎07-18-2024 02:50 PM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-d4000 (4C803AV)
Operating System: Microsoft Windows 11

Hello.
I've tried to calibrate my battery many times through the uefi diagnostics. It full discharges but when turn my computer on on again, i go to uefi diagnostics again and I dont know what to do, can anyone help me? My battery needs calibration.

Category:
7 REPLIES 7

‎07-19-2024 01:04 PM

HP Recommended

Hello @Gato007 , how are you ?

 

Do the procedure below:

 

https://support.hp.com/lv-en/document/ish_2268927-1713329-16

 

Waiting

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‎07-19-2024 04:28 PM

HP Recommended

Hello, I'm fine. I have already checked that website, but the UEFI isn't the same as the one I have. Can you help me with that? I have downloaded the most recent version, however it still is different.

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‎07-22-2024 07:00 AM

HP Recommended

Hello,

 

Is there any other option that allows deletion?

It may happen that one detail or another of the BIOS has a different feature.

 

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‎07-26-2024 08:01 AM

HP Recommended

I know I havent answered to you in a while but can you check my new discussion? I need help

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‎07-26-2024 08:54 AM

HP Recommended

Hello @Gato007 

 

Rest assured,

I'm trying to support you with the information above

 

I´m Waiting

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‎07-26-2024 10:04 AM

HP Recommended

Alright, the problem is I cant acess my computer, so I cant calibrate the battery.

As soon as a I can calibrate my battery I'll inform you

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‎07-29-2024 05:53 AM

HP Recommended

Hello @Gato007 

 

OK

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