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08-09-2020 06:36 PM
Product: HP ENVY x360 convertible cn0012dx
Operating System: Microsoft Windows 10 (64-bit)
My battery has died, and I can't figure out the battery part I need to replace it. I have looked on the HP part search for help, but there is nothing coming up. Please help!
1 REPLY 1
08-09-2020 10:41 PM
Is it an HP ENVY x360 - 15m-cn0012dx ? Its specs
https://support.hp.com/au-en/document/c06017672
It uses 3-cell, 52.5 Wh Li-ion battery part # L09281-855 which is N/A from HP
https://partsurfer.hp.com/Search.aspx?searchText=L09281-855
nor https://www.newegg.com/p/1B4-001S-011J8
Please use part # and try somewhere else, including eBay
Regards.
BH
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